PRIVACY POLICY
Effective Date: 02/13/2026
This Privacy Policy describes how https://medicareassistances.com, MedicareAssistances.com, (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website or interact with our services.
1. Information We Collect
We collect only the information that you voluntarily provide to us through website forms, appointment requests, social media inquiries, phone calls, or SMS communications. See Terms of Services and "SMS TERMS & CONDITIONS" at: https://medicareassistances.com/terms-and-conditions
This may include:
Name
Phone number
Email address
Mailing address
Basic insurance-related information necessary to provide assistance.
We do not collect medical records. If health-related information is voluntarily provided for insurance application purposes, it is used solely to assist you with plan options.
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.
2. How We Use Your Information
We use your information only to:
Respond to your inquiries
Provide insurance information and plan options
Schedule appointments
Send service notifications
Provide policy updates
Send marketing communications only if you have expressly consented
All SMS communications are sent only to individuals who have provided express written consent.
3. SMS & Communication Privacy
If you opt into SMS communications from us:
Your phone number will not be shared with third parties for marketing.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Message frequency varies.
Message and data rates may apply.
You may reply STOP to cancel or HELP for assistance.
We maintain records of opt-in consent as required by applicable laws and carrier regulations.
Consent to receive marketing messages is not a condition of purchasing any insurance product.
See Terms of Services and "SMS TERMS & CONDITIONS" for more: https://medicareassistances.com/terms-and-conditions
4. Cookies & Website Analytics
Our website may use cookies and basic analytics tools to improve website performance and user experience. These tools collect anonymous technical information such as:
IP address
Browser type
Pages visited
Time spent on site
This information does not personally identify you.
You may disable cookies through your browser settings.
5. Data Security
We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
However, no internet transmission is 100% secure.
6. Information Sharing Policy
We do not sell or share your personal information with third parties for marketing purposes.
We may share information only when necessary to:
Submit insurance applications to licensed insurance carriers at your request
Comply with legal obligations
Protect against fraud or unlawful activity
Insurance carriers receiving your information are independently responsible for their own privacy practices.
Text messaging originator opt-in data and consent will not be shared, sold, rented, or disclosed to any third parties for marketing or promotional purposes. Such information may only be shared with messaging aggregators and service providers strictly for the purpose of delivering SMS communications.
7. Your Rights
You may:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of your information (subject to legal retention requirements)
Withdraw consent for communications at any time
To exercise these rights, contact us at:
Email: [email protected]
8. HIPAA Notice
MedicareAssistances.com is not a healthcare provider. We do not collect or store medical records.
If health information is provided for insurance application purposes, it is used solely for assisting with coverage options and shared only with the selected insurance carrier as required to process your application.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.
10. Government Disclaimer
MedicareAssistances.com is a privately owned insurance agency website. We are not affiliated with or endorsed by Medicare, SSA.gov, or any federal or state government agency.
MedicareAssistances.com and its participating sales agencies represent Medicare Advantage (HMO, PPO, PFFS) and Prescription Drug Plan (Part D) organizations that have a Medicare contract and/or a Medicare-approved Part D sponsor. Enrollment depends on the plan’s contract renewal. Enrollment in a plan may be limited to certain times of the year unless you qualify for a Special Enrollment Period or are in your Medicare Initial Enrollment Period. Not all plans offer all benefits. Benefits may vary by carrier and location. Limitations and exclusions may apply. Medicare evaluates plans each year using a 5-star rating system.
We do not offer every plan available in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options. Available plans and plan counts are determined by your zip code and county.
Dual Eligible Special Needs Plans (D-SNPs) are available to individuals who have both Medicare and Medicaid. Not all members will qualify for all benefits. Benefits vary by plan and service area.
Some benefits may be Special Supplemental Benefits for the Chronically Ill (SSBCI). Eligibility is based on qualifying chronic condition(s) and plan criteria; not all members will qualify.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other use categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. SMS recipients may withdraw consent at any time by replying STOP to any SMS message.
MedicareAssistances.com and https://medicareassistances.com are not affiliated with or endorsed by Medicare.gov, SSA.gov, or any federal or state government agency.
This site is not part of Facebook or Meta and is not endorsed by Facebook or Meta in any way. Facebook is a trademark of Meta Platforms, Inc.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Continued use of our website constitutes acceptance of any updates.
12. Contact Information
If you have questions about this Privacy Policy, please contact:
MedicareAssistances.com
Email: [email protected]