Terms of Services

TERMS & CONDITIONS

MedicareAssistances.com

Effective Date: 02/13/2026

1. Communication Authorization (Website, Facebook & Social Media)

By submitting your contact information through our website contact forms, social media platforms, Facebook/Meta lead forms, advertisements, or any online inquiry form, you authorize MedicareAssistances.com to contact you regarding your request.

Permitted communication channels may include:

- Phone calls

- Email

- Social messaging platforms (e.g., Messenger)

- SMS/text messages (only if separately consented as described in the SMS Terms & Conditions below)

Consent to receive SMS/text messages is collected separately and is not a condition of purchase.

2. Website Contact Forms

By submitting information through our website request forms, consultation forms, or contact forms, you confirm that the information provided is accurate and that you are requesting to be contacted regarding your inquiry.

Submitting a form does not guarantee eligibility, enrollment, or coverage. We may contact you to provide information and assistance.

3. Social Media & Facebook / Meta Disclosures

MedicareAssistances.com is not affiliated with, endorsed by, or sponsored by Facebook, Meta, or any government website (including Medicare.gov or SSA.gov).

Any information submitted through Facebook/Meta lead forms, social media messaging, or advertising platforms will be handled in accordance with these Terms & Conditions and our Privacy Policy.

Facebook is a trademark of Meta Platforms, Inc.

4. Electronic Communications Authorization

By engaging with our services or submitting your information, you consent to receive communications electronically. Communications may be provided via:

- Email

- Website access

- Social messaging platforms

- Mobile device communications (including SMS if separately consented)

Electronic communications are considered legally equivalent to written communications.

You may withdraw consent to receive electronic communications by contacting us at:

Email: [email protected], Phone: 863-277-6200

5. Do Not Call Policy

If you do not wish to receive sales calls from MedicareAssistances.com, you may request to be placed on our internal Do Not Call list. Requests may be made by phone, email, or in writing.

Please allow up to 30 days for removal from active outreach campaigns. We honor applicable federal and state Do Not Call requirements. Even if you are on a registry, we may contact existing customers as permitted by law. If you want to stop all calls, request internal Do Not Call status using the contact information above.

6. Third-Party Platforms, Links & Tools

Our website and communications may contain links to third-party websites or use third-party platforms and tools. We are not responsible for the content or privacy practices of third-party websites. Your use of third-party platforms is subject to their own terms and policies.

7. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies (including analytics and advertising tools) to improve website functionality and marketing effectiveness. You may adjust your browser settings to disable cookies, though some website features may not function properly.

8. Changes to These Terms

MedicareAssistances.com may update these Terms & Conditions at any time. Continued use of our website or services constitutes acceptance of any changes.

SMS TERMS & CONDITIONS

Effective Date: 02/13/2026

1. Program Description

By opting into SMS communications from MedicareAssistances.com, you agree to receive text messages related to:

- Health insurance plan information

- Medicare plan guidance and updates

- Appointment confirmations and reminders

- Policy updates and service notifications

- Customer support communications

- Occasional marketing or promotional messages (if separately consented)

Messages may be sent using automated technology.

2. Message Frequency

Message frequency varies depending on your interaction with our services. You may receive recurring messages related to appointments, policy servicing, or marketing communications based on your consent preferences.

3. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Charges are determined by your mobile carrier. Please contact your wireless provider for details regarding your text or data plan.

4. Opt-In Consent

By providing your mobile number and checking the applicable consent box on our website forms, you expressly consent to receive SMS messages from MedicareAssistances.com at the mobile number provided, including marketing messages (if selected) and non-marketing service messages. Message frequency varies. Message and data rates may apply. Consent is not required to purchase insurance products or services.

Consent to receive marketing messages is not required as a condition of purchasing insurance products or services.

5. Opt-Out Instructions

You may cancel the SMS service at any time by replying:

STOP UNSUBSCRIBE CANCEL END QUIT

After you send a valid opt-out keyword, you will receive a confirmation message verifying that you have been unsubscribed. Following this confirmation, you will no longer receive SMS messages from us unless you opt back in.

6. Customer Support / HELP

If you experience issues with the messaging program, reply HELP for assistance or contact us directly at:

Email: [email protected], Phone: 863-277-6200

7. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your mobile carrier network and may be affected by factors outside our control.

8. Eligibility

You must be at least 18 years old to participate in our SMS messaging program.

9. Privacy Policy

For information about how we collect and use personal information, please review our Privacy Policy at: https://medicareassistances.com/privacy-policy

10. Changes to These Terms

MedicareAssistances.com reserves the right to modify these SMS Terms & Conditions at any time. Continued participation in the SMS program constitutes acceptance of any updates.